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Hello Elsa, it didn't work out. I did all of your tips before posting. My browser - Chrome - is up to date, I even downloaded Opera but it doesn't work. I am hopeless...please help.Hi Suzana, please follow the steps on here to get you back to the new version: https://www.elsalanger.net/blog/how-is-my-candy-crush-game-back-at-level-2825