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Ridiculous. They must want people to quit playing. Even buying boosters won't help with only 12 moves.Hi Jean S,
Thank you for posting here in the community. You can read what Queen Mia wrote about this here: https://care.king.com/en/candy-crush-saga/level-changing-on-candy-crush-saga-not-getting-the-same-amount-of-moves-as-your-friends