Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy crush ios background problem

Hello im wondering why on ios there is a problem with the backgrounds,they're different from the level they should be.For example in Delicious Drifts,the background that shows up behind the level when you play is from Siberian Sorbet..thanks in advance

Accepted answers

All comments

Creative_Elsa

Hi Cjay1997, are you referring to me about being careless? If so, I do not appreciate negative comments like this when we are all here for the same reason - to help respond to questions!

Regarding the backgrounds, I do not foresee this as becoming a fix or a change because it's far from a priority at the moment.

Cjay1997

As of 1.138, I saw no traces of either new backgrounds or fix. If you're careless about that issue, I won't help you from now on. I might suggest another user to help.

Cjay1997

You guys are so observant! I never paid attention to the backgrounds. I am more concerned about what moves I need to make to clear the level.

As we know that, 99% of all players cared about the hard levels like you, and 1% cared about the background issues. That's the problem that we're facing for the last 35 major updates/versions (about 17 months).

Creative_Elsa

You guys are so observant! I never paid attention to the backgrounds. I am more concerned about what moves I need to make to clear the level.

Cjay1997

If you notice that, only 8.81% of all episode backgrounds are original, while 91.19% are derived from other ones, which are also known as "reused" ones, as of now.

Cjay1997

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?

Actually, it's been a long story and so far the backgrounds remain unresolved. It's because many players are careless about that issue but they care about hard levels. Hopefully the CCS team will reveal the answer about that issue sometime.

Creative_Elsa

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?

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Accepted answers

All comments

Creative_Elsa

Cjay1997

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?

Cjay1997

If you notice that, only 8.81% of all episode backgrounds are original, while 91.19% are derived from other ones, which are also known as "reused" ones, as of now.

Creative_Elsa

You guys are so observant! I never paid attention to the backgrounds. I am more concerned about what moves I need to make to clear the level.

Cjay1997

You guys are so observant! I never paid attention to the backgrounds. I am more concerned about what moves I need to make to clear the level.

Cjay1997

As of 1.138, I saw no traces of either new backgrounds or fix. If you're careless about that issue, I won't help you from now on. I might suggest another user to help.

Creative_Elsa

Hi Cjay1997, are you referring to me about being careless? If so, I do not appreciate negative comments like this when we are all here for the same reason - to help respond to questions!

Regarding the backgrounds, I do not foresee this as becoming a fix or a change because it's far from a priority at the moment.

I lost win streak because add stuck.Can you help me to recover that?I had 3000+ win streak.
Can you help me?
No ads
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
Frustration
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
In app purchases
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Merge Accounts
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…