Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I'm a technophobe, How do I update Candy Crush on FaceBook
Thank you for getting back to me. I have followed these steps but it still isn't working on Facebook. I have it on the computer and that works but not the one on Facebook. I play the game on both or rather I did. I hope your weather improves soon and thanks for your help.
Hello @Jools34🤗 Good Morning!
Sorry for the delay (again)! We are having power outage due to snowstorm in our area❄
To update Candy Crush Saga App on your computer with Windows 10/11, please follow below steps⬇
Check This Video also for more clarification (click on the Green letters).
App publishers sometimes update their apps to add new features and fix problems. Microsoft Store on Windows can automatically install app updates.
Let me know if you have any questions or need clarifications.
Have a wonderful weekend🍫🍫
Hello @Jools34 🤗
So sorry! I had been busy and completely forgot that I did not send you the steps to update your game on Windows 10. I will get back to you in a bit 🙏🏼
Does anyone have answer for me please?
Thank you. Bedtime for me now so will check in the morning.
Thank you for replying back @Jools34🤗
I will get back to you in a bit!
On Windows 10/11 on FaceBook
Hello @Jools34🤗 Hearty Welcome to our sweet King Community!
Are you playing the game on a computer - through a Browser? If so, the game will be updated automatically, and we do not have to anything specifically!
If you are playing on a mobile device or the App version on Windows 10/11, you will have to update the game. Please let me know your device and I can give you proper steps👍️
To reply back, you can type in the blank box given below.
Hi and Welcome to the King Community
If you are playing the browser version, the game will be updated automatically! If you are playing the App version, you need to check for the updates on Microsoft Store
New here? Sign in or create an account to join the fun.
Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
