Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

I lost all my levels and my game reset back to the beginning

Hnedoocka
Hnedoocka Posts: 1

Level 1

Hi I lost all my levels and my game reset back to the beginning, how can this be helped? My level should be 2450


«1

Comments

  • amandamouse1
    amandamouse1 Posts: 1

    Level 1

    The same has happened to me and i cannot find how to get help
  • Cathy
    Cathy Posts: 5

    Level 2

    Just happened to me and I was somewhere near 2300.  Need it to be reset of I'm done playing it.

  • gabyvalen
    gabyvalen Posts: 2

    Level 1

    Hola soy gabyvalen me perdí mi progreso estoy por el.nivel 606  y me vuelve al.principio nivel.1
  • gabyvalen
    gabyvalen Posts: 2

    Level 1

    hola perdí mi progreso estaba en el nivel 606 y me vuelve al nivel 1 me costó llegar candy cruhs 
  • lb3745
    lb3745 Posts: 1

    Level 1

    I am at level 620. When I log into Candy Crush Saga it goes back to Level 1, have to scroll all the way up to Level 620. Fix it please
  • jaugar
    jaugar Posts: 1

    Level 1

    Lost all my levels. Please help with resetting. No longer had a Fb account.
  • Angye7
    Angye7 Posts: 1

    Level 1

    Ayuda por favor, entre a jugar a mi candy y de repente se reinicio, después me apareció en el nivel que iba ,pero me quitaron todos mis bosters , los quiero de regreso  :o
  • Istevan
    Istevan Posts: 19

    Level 2

    @Hnedoocka
    Buongiorno, se si accede da un nuovo smartphone e non si accede con la vecchia password è normale che si perdi i propri progressi.
    Anche i booster accumulati vanno persi
    :3 
  • juanolloquiegui
    juanolloquiegui Posts: 3

    Level 1

    I was on level 3500 something  log in thru facebook and I got back to level 1

  • juanolloquiegui
    juanolloquiegui Posts: 3

    Level 1

    Got back to level 1 with no solution at all

Hey! Would you like to give us your opinion?