Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

I play on the windows 10 app. Today when I logged in I had no challenge for space dash, magic dash, robodash or whatever you call it plus I had 15 new levels open up but I won't play them unless I'm going to earn help with the helmets. So it's up to you king. You're not going to have me reset the game because when I do that you take all my gold and I paid for that gold.

Welcome! 👋

Comments

Creative_Elsa

Hi @tycov01, gold bars should never disappear from the game. Please complete the contact form on this link and they will manually look into your account to see what's going on.

https://soporto.king.com/contact

tycov01

Help! Why are my gold bars suddenly disappearing??? I had 35 then they dropped to 18 and now it is suddenly 8. I haven't used ANY. What is going on????

TRICIA4955

UGH when will King get it together?

Creative_Elsa

That I do not know. There is no Didi, no Rami, no anything!

TRICIA4955

But why are there no helmets to earn today to help with these new levels?

Creative_Elsa

Hi @TRICIA4955 those 15 new levels that opened for you was because you were randomly chosen as a tester for the new episode coming this Wednesday. I got it too! The studio randomly chooses testers and then they monitor the levels to see how the players are doing - if they can clear it and how long does it take to clear it. I can tell you that level 4106 was a nightmare and I refused to use a lot of boosters so it took me 3 days to clear it. If you don't do them now, then you will have those same 15 levels to do on Wednesday but since the studio has been monitoring them they might be "tweaked" a bit. If you clear them before Wednesday, when the new episode opens you will be at the end of that 15 levels.

So ............. congratulations on being a tester!

Comments

Creative_Elsa

Hi @tycov01, gold bars should never disappear from the game. Please complete the contact form on this link and they will manually look into your account to see what's going on.

https://soporto.king.com/contact

tycov01

Help! Why are my gold bars suddenly disappearing??? I had 35 then they dropped to 18 and now it is suddenly 8. I haven't used ANY. What is going on????

TRICIA4955

UGH when will King get it together?

Creative_Elsa

That I do not know. There is no Didi, no Rami, no anything!

TRICIA4955

But why are there no helmets to earn today to help with these new levels?

Creative_Elsa

Recent Announcements

🛒 Let's start shopping on Black Friday!
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
It's Time to Wish Happy Birthday🎂to the CCS Players with Birthdays in November🎉
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
Looking Back: What’s Felt Better in Candy Lately? 🧐
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…

Quick Links

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❄️🍬 Winter Season in Candy Crush is Here 🍬❄️
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
🐟 The Crush & Tell Fish episode is here, and you don’t want to miss this one!
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
Looking Back: What’s Felt Better in Candy Lately? 🧐
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…

Active Discussions

Musical event
I noticed that the musical event disappeared while I was playing the last set (9) I finished but I didn't get any rewards because the event disappeared
Looking Back: What’s Felt Better in Candy Lately? 🧐
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
Suggestion
It Would be great if you would add min lives from 5 to ten 10
🛒 Let's start shopping on Black Friday!
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
How long should we wait
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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.