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I want to see ads to claim bonuses
I have slowed down using Candy crush after being a player for many many years. The higher levels are very difficult and there have been times where I’ve tried 500 times and have not even come close to solving them. The ad feature has been removed from my account, which makes winning these levels virtually impossible unless giving up gold, which I can no longer even earn. my question is how long is the feature for ads going to be in test? It has been quite a while that I had them, and now have not had them. Please advise. Thank you.
Welcome to the King Community.
We are very sorry that you are missing the ad video feature. Actually this feature is controlled by test group which is fully automatic so manual control is not possible in such cases.Moreover this type of feature is not permanent i.e. you can miss the feature anytime and get back the feature again after a certain period of time.Always keep the game app updated and keep playing the game, hope you get your favorite feature back soon.
If you have any other questions let us know and we will try to help you with the correct information.
Thank you.
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
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Playing for 13 years every day I really want to tell you what I DON’T like…
when I logged in I got a pop-up saying I’d won boosters, this was followed by a pop-up saying I’d won 20 gold bars. I pressed claim for both but didn’t receive them. Anybody know what these were about?
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
why has my piggy bank option disappeared?
Lucky men
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…