Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Everyone I know is getting the videos once all moves are done. They win extra moves or prizes. I decided to make a purchase for stuff and ever since then I don’t get the videos. Is there anyway to fix this.
Same here. Second I made a purchase all ads for extra moves vanished. Above answer regarding randomly selected test groups is deceitful - once they know you were willing to spend money, they make sure that's the only option available to you. Do not make a purchase in candy crush if you want to keep the video ads for free moves.
I am not getting ad videos after I made a purchase. Means I made a mistake by purchasing.and will never do again
This happened to me. Across all devices. Too much of a coincidence. I will NEVER purchase again. I don’t play much anymore.
This happened to me too. Once they see you made a purchase they limit the rewards to entice you to make more purchases. It’s like a punishment — instead they should realize you a a loyal player.
Same thing happened to me. I got the videos for boosters, extra moves, etc. since I started playing. I recently made a single purchase and now I don’t get any videos at all. Not happy! 😡
I know some who do not have this test function. With me it comes for a few weeks, then it disappears again for a couple of weeks. Keep your game up to date, possible that you will get it at some point.
Hi and Welcome to our Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
@littlenana1975 Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems
Should have nothing to do with making a purchase or not
To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible
Thank you
New here? Sign in or create an account to join the fun.
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
