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How long can it take to investigate? It's been over a year. And now Candy Royale starts more than ever. I need to wait until I have 5 lifes so CR doesn't kick in more often. Seems like all complaints only has led to that King wants to annoy all the players even more otherwise there would have been solved.
I just found this thread and couldn’t believe the date that King first replied to it as I knew we still can’t opt out.
That is atrocious customer service.
I just want to play Candy Crush for a few minutes to kill time. I have no interest in Candy Royale, Friends or any of the annoying pop ups. I don’t even watch ads to gets power ups.
I have not played and returned many times but to be honest the game has become tiresome, whereas it used to wake my brain up before all the rubbish pop ups.
I discovered earlier that if you open the game on another device it syncs your progress but not your power ups.
Came here hoping for assistance but the makers clearly don’t give a damn.