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Help me please!!!

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CriGalante
CriGalante Posts: 2 Newbie
in Support
hi I had to transfer my game data (candy crush) from an ios device to a samsung device.
so to keep the data I logged in using facebook and the game was reset and losing all data !!
how can I do?
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Answers

  • GoddesV
    GoddesV Posts: 5 Level 2
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    If you had game launcher on your IOS device that may be another way to recover your account.. Tou might also try logging into Facebook via the internet and on your app you download from the app store.. If you still have your old device I would recommend you double check and recommend you connect it to game launcher 
    Flag · Helpful 2Sweet Love Haha
  • CriGalante
    CriGalante Posts: 2 Newbie
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     Thanks but I lost my game profile on my old device because I was at level 620 and when I entered my facebook profile on the old device the game started from scratch
    Flag · 1Helpful Sweet Love Haha

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