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Level 1
I have been playing 10950ish levels and recently found sugar key colors don't match to what their colors appear to be.
For example, when a sugar key appears to be orange, but it only works when I pair it with yellow candies. When a sugar key appears to be red, but it only works when I pair it with orange candies.
No issues with blue and green sugar keys.
Anyone has the same issue like me?
Yes @Monica_Chung I am having the same issue as you and I am only at level 5700 and something.
The red and orange keys are the worst as you say. As you can't tell which is which
In my game green keys are recognisable as green but they are a different shade of green than the ordinary candy.
I noticed the same issue in different levels 11K-ish or lower. Below are examples from level 9000. This level doesn’t have red candies and in the second photo the orange key stood strong 🤣 uncrushed.
Thank you for taking the screenshot. That's exactly the problem I am having🤣
Hello @Monica_Chung , @TPS23 and @Alienscar🤗
Welcome to the King Community, Monica!
The Candy Crush game team are aware about the issue with the keys being in weird color! And, they are looking into it!
Once I have any information, I will give you all an update!
But, since this is the Easter weekend and our Community In-charge team won't be working, I would recommend you to send a complaint to the Player Support team as well!
Thank you for your patience & understanding 🙏
Thank you for the update. Happy Easter Day!
Thanks ^^. It’s totally fine and a bit fun to “guess” the color anyway. Like, red key can be matched with orange, “greener key” with green as usual, …
Happy Easters!
No but I would be tripping🤩
I am having the same issues. The orange keys should be smashed but they are not until I match them with yellow candies
Thank you for reporting @Colleen12🤗
Please feel free to send a complaint to the Player Support also! I think the more complaints they have, the quicker results we can expect😉
I’m having the same problem the last couple of days. It’s totally frustrating as yesterday I was close to winning 21 levels in a row for a chance at 1500 gold bars. I was thinking it was a new trick! Here’s a screenshot of the issue today attempting to get the orange key.