Cannot move on to the next level

King_admin · April 3

This discussion was created from comments split from: Customer Care Supervisor / Game Issues.

zübeyde_ · April 2

Hello. Same problem again. After confirming a level in the game, I cannot move on to the next level. The screen goes black and freezes.
This happens on both computer and phone. You fixed this problem before. Now it's happening again

zübeyde_ · April 2

my phone is android
latest version.my computer is windows 10

zübeyde_ · April 3

Hello. I don't understand why they don't care about the game problems. The problem occurs on both the computer and the phone. I am at level 15696. I think they don't want me to progress any further. I don't want to quit the game, but they want me to quit.

zübeyde_ · April 3

Thank you for your attention. But the problem is still not solved. I still can't go to the next level and I tried it on another phone and it was the same again. I guess King doesn't want me to play

King_admin · April 3

This discussion was created from comments split from: Customer Care Supervisor / Game Issues.

zübeyde_ · April 4

Hello. It happened about two weeks ago and you solved this problem. But it happened again 2 days ago and I can't move on to the next level. When the level I play ends, I can't move on to the next level, the game freezes. 15696. I am at the level. I hope you solve this problem again. Thank you.

King_admin · April 4

This discussion was created from comments split from: Customer Care Supervisor / Game Issues.

zübeyde_ · April 5

I completely agree with you. The problem is not solved and it is said to be answered. I cannot see what answer they gave. If they're not going to solve the problem, why does the community exist?

zübeyde_ · April 5

I'm at level 15696 and I can't progress. They stopped the game. They don't solve the problem.

zübeyde_ · April 5

Hello. I am waiting at level 15696. I think you won't solve the problem of not being able to move on to the next level after finishing a level in the game. I won't wait for you to solve it in vain. I'll find another game.

Cannot move on to the next level

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