URGENT 🚨 My qualified All-Star status disappeared

i’m in the same boat 😢😢 in fact i’ve lost all events altogether. and my boosters (i had a lot). and my streak. the only thing that’s the same is i still have my gold bars and my game progress. everything else is as though i just downloaded for the first time. i don’t even have the “sped up” feature where the candies fall faster. it feels like everything it’s in slow motion lol. i’ve read that some people have fixed the problem by just playing a game or two and then everything comes back. didn’t work in my case. i also restarted my phone, uninstalled and reinstalled the app, forced quit, logged out and back in several times, nothing has worked 😩 damn it i’m addicted to this game lol.. i want to keep competing!!!

What I know from my experience is that anyone who sets the clock or date on their device back at any time during live events will lose the event from their games. If you lose all events including the standard ones every player should have, like the weekly race and daily win, then there is an error with the app or at King's servers. This game is so full of glitches and errors ( they still haven't fixed the key colours…) and most of the glitches you encounter also depend on which device or platform you are using. I guess the best means to get events back would be to contact player support using settings in the app. Don't uninstall or reinstall the app as this will lose you all your boosters.

Sadly, whichever reason there is for losing the event from your devices, at this stage I cannot see how the event can be retrieved. If you don't have the countdown screen in your game for the next round then you are out of the competition. Even over in the All Stars forum neither the moderators nor any King staff seem to answer any questions from players. King have launched the event and now it's a matter of just "Get on with it best you can". No help or even a supportive word or advice from any official King source to be found in this community.

From what you wrote @llinndyy that sounds like you are suffering from the long running issue of missing Events/features. Unfortunately it is not always as simple as playing a level to get your Events back as sometimes they will only come back if you play and win a new level. Sometimes you even have to to win more than one new level.

Note that you might never get your 'Speed Up' button back as that is just a test feature at the moment. I had it for two weeks before it disappeared for good. One side effect of the Speed Up button commented on by a lot of people is that once it has been removed from the game the game is slower than it should be.

its said connection issue .but my wifi is doing well and my other apps.pls enlighten me😭

just suddenly logged and when buying booster it always loading. i cant access on asking lives to my friends just waiting idont know what happen i always restart nothing same thing.