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For the second time I buy a package and it won't go to my game account. How do I get my package or my money back? I paid for pix
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Hey there @cobo1972!
As per this Help Centre article, PIX is currently not supported as a payment option on Google Play. To change this payment option you can read more about it here on Google Play support.
If you're unsure if you have been charged or not you can check this link to Google Play.
If you are still unsure if a specific purchase has been received, please get in touch with our Player Support team. Include the receipt for the transaction in question, and they’ll gladly double-check this for you.
You can contact our support here.