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My All stars disappeared more than 24 hours ago.

Vitoriapsilva
Vitoriapsilva Posts: 7

Level 2

My All stars disappeared more than 24 hours ago. Did it happen to everyone? Because I was in first place at that stage and now I don't know anymore. This is disrespectful. And saying that it's just a matter of passing another level is a lie, because I've already passed several and I don't even know if it's being counted.

Comments

  • Alienscar
    Alienscar Posts: 16,548

    Being told pass a level is not a lie @Vitoriapsilva as it works for a lot of people.

    Here is my game at the start of today

    This is my game after I played a level

  • Vitoriapsilva
    Vitoriapsilva Posts: 7

    Level 2

    But there is something wrong if it doesn't work for everyone. Errors like these shouldn't even occur, and for me they don't appear at all.

  • Alienscar
    Alienscar Posts: 16,548

    The issue is @Vitoriapsilva is that there is more than one issue with the All Stars and not all of the issues can be fixed it seems.

    Can you please try signing out of your game, restarting your device and then signing back into your game. Once you have signed back in you must play a couple of levels to get your features to reappear. If this doesn't work then it would appear that you might have lost access to the All Stars at the moment.

    If you keep playing you might find that the Second Chance 2 Round 1 will appear in your game, so keep playing.

    Going forward from here DO NOT uninstall your app and DO NOT change the time on your device.

    I notice you have a lot of gold bars. If you purchased these then please try contacting King Player Support using the Help (big pink question mark) of your game as they are always willing to help a paying customer.

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