Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @suze_36 It sounds to me that you are getting those extra moves from watching adverts? If so, then please be careful not to spend any real money on this game because if you do, then ALL you ads will disappear and you won't even get the extra 3 moves.
King are making the game harder for us the further we progress, which may be why you are now struggling and why they won't give you free boosters. Also they might have reduced the chance for freebies because of All Stars. It might get easier for you in a week or so because King change level difficulty and events regularly. So you might want to give the game a break for a week or two and then see if your luck changes. But whatever you do, don't spend any real money!