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Why do I not see my All Stars progress?
Wrenchturner82
Posts: 1
Level 1
in Support
I qualified for the Final Knockouts round and was able to play in the tournament for several hours earlier today 4/20/24 between 1 and 4 pm EST today. But since then, I've not been able to see the banner pull up on the Candy Crush Saga app every time I open it. This is the screen that appears when I open it. I've closed all apps, shut my phone down and restarted, logged out/logged in, and still have the same result. HELP!
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Answers
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maybe you’re not connected to the internet? That happens to me a lot. Try to close your game and check your connection and try again.
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I have the same problem! 😭
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Same problem here, not internet connection or phone problem, tried every way possible.
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Hello @Wrenchturner82 and @saleej07🤗 A Warm Welcome to the King Community!
Is it just the "Home" screen that is acting weird OR you are missing the event too?
Along with logging out & logging in, did you try to replay/play a level that has Purple candies and win it?
It happened in my game too! But, I won a level with Purple candies and the Leaderboard came back. Please try it and let me know.
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the event got completely lost from the app, yes I have tried every way possible to reset it and played several stages with purple candy.
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