Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Can't play AllStars Final Knockouts

Hey, I qualified for the Final Knockouts but I don't get any progress and the AllStars banner has only shown a dash since the start of the knockout (7 hours ago). Tried everything, logging out, restarting device, but nothing seems to work.

Anyone knows where the problem is?

Accepted answers

All comments

FluffyDinosaur

https://community.king.com/en/candy-crush-saga/discussion/comment/3036648#Comment_3036648

Hi Maggus, just jumping in here - as @PummyRaj asked above, could you please let us know what device you are playing on and what your Player ID is? Here's an explanation on how you can find your ID.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3036648#Comment_3036648

Hello @Maggus123🤗 A Warm Welcome to the King Community!

When that dash appeared or the event icon disappeared, most of us replayed/played a level with Purple candies and won it. And, the leaderboard became normal!

I am sorry to hear that none of the tricks worked for you! There are 24+ hours for this round to end! Let me report to our Community In-charge and see if they have any other tricks to help you out.

Which device are you using — Mobile device or the App on Windows 10/11?

Maggus123

14hours later, still not working. Is there anything I can do? Or am I just screwed and wasted the time to qualify for the round? I restarted, relogged into the account, played some levels, nothing seems to work. Still just a dash on the banner and by clicking on it, nothing happens.

Maggus123

unfortunately nothing happens :( can click it, it reacts to it, but doing nothing

Alienscar

Hello @Maggus123 what happens when you click on the banner?

I had the same thing occur in my game and I just clicked on the banner and my leaderboard then appeared

Maggus123

Did all this, but still not working. Still getting this banner. It's been like this for 8 hours now, which I basically didn't have the chance to play the tournament.

kiara_wael

Hi and Welcome to the King Community

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds.Please play 1-2 levels and go back to the map to see if it comes back.

Stage 4 - Final Knockouts Round 1

Goal: First place to advance. If you don’t make it, you are out of the competition.

When: 20th April, 09:00AM EDT - 24th April, 03:00AM EDT.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

kiara_wael

Hi and Welcome to the King Community

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds.Please play 1-2 levels and go back to the map to see if it comes back.

Stage 4 - Final Knockouts Round 1

Goal: First place to advance. If you don’t make it, you are out of the competition.

When: 20th April, 09:00AM EDT - 24th April, 03:00AM EDT.

Maggus123

Did all this, but still not working. Still getting this banner. It's been like this for 8 hours now, which I basically didn't have the chance to play the tournament.

Alienscar

Hello @Maggus123 what happens when you click on the banner?

I had the same thing occur in my game and I just clicked on the banner and my leaderboard then appeared

Maggus123

unfortunately nothing happens :( can click it, it reacts to it, but doing nothing

Maggus123

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3036648#Comment_3036648

Hello @Maggus123🤗 A Warm Welcome to the King Community!

When that dash appeared or the event icon disappeared, most of us replayed/played a level with Purple candies and won it. And, the leaderboard became normal!

I am sorry to hear that none of the tricks worked for you! There are 24+ hours for this round to end! Let me report to our Community In-charge and see if they have any other tricks to help you out.

Which device are you using — Mobile device or the App on Windows 10/11?

FluffyDinosaur

https://community.king.com/en/candy-crush-saga/discussion/comment/3036648#Comment_3036648

Hi Maggus, just jumping in here - as @PummyRaj asked above, could you please let us know what device you are playing on and what your Player ID is? Here's an explanation on how you can find your ID.

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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