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It's not giving
Hi there @angelitomisola! Please follow these steps and let us know if it helps you:
Connecting to a King account or Facebook account will back up your progress so you can connect to any device and continue where you left off.
You'll need an active internet connection on your devices to make sure that your progress is uploaded, so make sure your device has an active internet connection. Make sure your phone isn't in airplane mode either.
If you're still stuck, here are some helpful articles:
If all fails, try refreshing your device by following these steps:
Let us know if there is anything else we can help you with!
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…