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It fired me from the level without the possibility to play !
I lost the boosters and all the necklace, that's unfair. What can we do about that ?
After I win it but at first it fired me from the level, this is a bug.
Oh! So, you already won the level? If you did, I don’t have to report the level to our Community In-charge! They have made a list of all the “Oops” levels and sent to the game Studio. So that, they can fix those levels.
Why ?
Now I'm far, I went through, I don't want to play this level again, I'm into all Stars event
Yes, please!
You mean to go back to the level ?
Hello again @Quentin1967 🙋♀️
I need to see the screenshot of your game board - as soon as you open the level. Can you please provide that for me?
The screen shot is the one I posted first, this is the only message I get.
It says on the purple background:
Level unfinished
No more combination possible !
in the pink button it says "give up"
Hello @Quentin1967 🤗 A Warm Welcome to the King Community! Did you see an “Oops” message when you lost the level? Can you show me a screenshot of your game board please?
Edited: Do you remember the popped up message? By any chance, did you take a screenshot of it?
?
I'm above level 10k and you show me how to play ! 😫
Due to too much boosters (full necklace + boosters I add at the beggining) the game told me that I couldn't play and fired me from the level. I lost the whole necklace + the boosters I added.
Hey there @Quentin1967, perhaps this video can help you progress?
Im going to lost on the race for champions 😱 after 42 victories in the row !
Hi and Welcome to the King Community
Thank you for reporting , I will be back to check this level
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…