Updating Profile

Li_A · April 25

Hello team, having some issues updating my profile and name. I believe since I connected via iCloud, it won’t allow me to make any changes. Just wanted to be sure it does not disqualify me from All Stars.

Also, seems like a couple people have an obscene amount of points even after playing for almost 20 hours straight.
thank for looking into it!

kiara_wael · April 25

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

kiara_wael · April 25

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

Zagonlord12345 · April 25

I’m sorry to say they say there looking into it and then say they can’t find anything even when there is proof of cheating

Li_A · April 25

https://community.king.com/en/candy-crush-saga/discussion/comment/3041801#Comment_3041801

wow, so even with screenshots of the time frame of the leaderboard; it won’t make a difference?

Zagonlord12345 · April 25

mostly yeah because they say they have a bot to check things and I’m pretty sure they have everyone’s id gamer tag In there and they say the same thing. If there is a problem they will be kicked out most say this when u get a email back. Look up and down at the comments some will say there is bots playing or scammers. I say this because I did reported and looked many times sorry if I sound like a @$$ just annoys me when a company says it’s fair when it’s impossible to make have that many points when most of the people that play have kids or jobs

Updating Profile

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