I paid 6.99 and didn't get my stuff

MiMi4KrisMiMi4Kris Posts: 2
I paid 6.99 plus tax and I didn't get my stuff and this is not the first time 

Answers

  • PummyRajPummyRaj Posts: 5,114 Superstar
    edited January 11
    Hello @MiMi4Kris!

    Welcome to the "New" King Community :)  

    Please follow below link and try the trouble shooters given there -
    https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest

    If it did not work, a link is given there to contact "King Team".  First, always go withe the "Trouble Shooters" :)

    ** If you need to reply, please click on the "Quote" below to my post OR simply click on the box "Type your comment"!

    Hoping for the best :+1:
  • MiMi4KrisMiMi4Kris Posts: 2
    Pummy_Raj said:
    Hello @MiMi4Kris!

    Welcome to the "New" King Community :)  

    Please follow below link and try the trouble shooters given there -
    https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest

    If it did not work, a link is given there to contact "King Team".  First, always go withe the "Trouble Shooters" :)

    ** If you need to reply, please click on the "Quote" below to my post OR simply click on the box "Type your comment"!

    Hoping for the best :+1:
    Okay it didn't work  now what
  • ajay180ajay180 Posts: 2
    The same has happened to me on 2 purchases also, I did the trouble shooting and have contacted the team twice! 
  • PummyRajPummyRaj Posts: 5,114 Superstar
    Hello @MiMi4Kris,

    If the "Trouble shooters" did not work, did you try to contact the "King Care" through the link given there?  There are various links with different issues.  Please see which one your issue fits into and contact through that link.

    Hello @ajay180, usually, it takes few days to hear from the "King Care" team.  At first, we will receive automated response.  If you did not hear from them within a week, then try to reply thru that automated email.  But, it is very rare that the King Care not contacting us! 

    ** Both of you -- please keep some screenshots if possible.  It will help the King Team to understand the issue better & give suitable solution  =)

    Meanwhile, I am tagging the Candy Crush Saga game Community Manager @Cezdiamond to take a look at your posts.

    Hoping for the best :+1:
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Categories

Leaderboard

This Week's Leaders