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Help Problem logging into the game account Candy Crash
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sanasystem
Posts: 3 Newbie
Hello, I live in Iran and I spent many years trying to complete the stages of this game. But unfortunately, from 2022 until now, I can't log into my account and the game goes offline without excitement and completely boring. I like the game. The excitement is back and I enjoy doing it like before. I had to create this new account to post this message, but I need my old account back. Please help me to restore and log into my old account. Thank you for your kindness.
Answers
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Hey there @sanasystem and welcome! It seems like this is related to Candy Crush Saga, so I will move the thread there.
As for your issue, please have a look at this article - as it may help you with your issue!
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Hello @sanasystem 🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing connection issues in your game!!
Is the issue while logging into the game OR while making purchases? Which device are you using?
Have you tried contacting the King Player Support?Note: This account yo have created is for King Community and you cannot play your games from here.
Please reply by typing below 🍫🍫
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Hello, dear friend. Thank you for taking the time to answer. I am using a Samsung A42 phone with Android 12. But now, whenever I log into my account, I am faced with the message of not being able to connect to the Internet. Of course, the Iranian region is heavily filtered The internet is available. But other online games can be accessed with a VPN, but unfortunately this game does not allow me to access it. Unfortunately, I had to log out of my account at step 3200 and now I can no longer log into the account.
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Hello, dear friend. Thank you for your time and reply. I use a Samsung A42 phone with Android 12. But now, whenever I log into my account, I face the message of not connecting to the Internet. Of course, the Internet is heavily filtered in Iran. But other online games can be accessed with VPN. But unfortunately, this game does not allow me access. Unfortunately, I had to log out of my account in step 3200, and now I can no longer log into the account.
