🌡 Top That! Under Investigation: Connection error when claiming rewards

susanschriver59801 · May 21

https://community.king.com/en/candy-crush-saga/discussion/448985/top-that-under-investigation-connection-error-when-claiming-rewards

I'm really glad this is being looked into. I have 75 gold bars that I earned but did not receive because it kept saying connection error. There was no problem with my connection. After the second time I was so mad that I just stopped playing all together.

collegeamoco · May 21

🙂 It's fun, but could use some tweaks.

https://community.king.com/en/candy-crush-saga/discussion/448985/top-that-under-investigation-connection-error-when-claiming-rewards

I still get the no connection message on the gold sometime.

Kylemax · May 21

I got no connection and didn't get my 25 gold bars. :(

Colleen12 · May 22

🥳 Love it! It's exciting and engaging!

Voted I have finally received this event this week and it is working great so far. I'm closing in on the finish line and have not had any internet connectivity issues. Boosters load automatically when I complete the task.

QueenB · May 23

Hi everyone,

We have news about the connection error you are getting when trying to collect your rewards!

We have fixed the glitch that was causing the error so by restarting the game, you should not been having this issue anymore and able to collect your rewards.

Please remember that these rewards can be claimed only once; if you're playing on multiple devices (on a mobile phone and a tablet, for instance), you might get an error message when you claim your prize again on your second device.

Thank you for your patience and understanding.

mrallen2u · May 23

https://community.king.com/en/candy-crush-saga/discussion/comment/3068466#Comment_3068466

QueenB, your the best.Thanks.😁

TPS23 · May 24

🙁 Not really enjoying it, it could be better.

Because of different time zones, it would be nice if you can choose when to start the clock for this event like Beat the Buffet.
Also, about 50 levels around level 9000 are terrible to collect blue candies with none on the board. So, you will end up collecting 0 to 11 blues per level from the cascade. It’s like “no blue” zone 🤣.
I had to go from 9060 to 9166 to collect enough blue for the big prize 🏆. Haizz thinking about giving up several times 😄.

TPS23 · May 27

🙁 Not really enjoying it, it could be better.

https://community.king.com/en/candy-crush-saga/discussion/comment/3068466#Comment_3068466

Hello,

Will Top That become a weekly event now?
I got it briefly this morning for about 2 hours then it disappeared. I got to tier 9 😄.

AncaAae · May 28

I started Top That, yesterday, but it disappeared today!!! You, guys from King, you have too much errors!

mrallen2u · May 28

Well I'm at tier 22 again but with an extra day. Maybe!!

Screenshot_20240528_030135_Candy Crush Saga.jpg

🤨🤨

🌡 Top That! Under Investigation: Connection error when claiming rewards

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