Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉

Episode Race is missing / not getting the Gold Bars rewards (Edited by CM: A Fix is on the way)!

Cathy_Kane_2
Cathy_Kane_2 Posts: 3 Newbie
edited November 7 in Support

I really liked being able to earn gold bars, but that features seems to be gone now.

Best Answers

  • QueenB
    QueenB Posts: 15,231 Community Manager
    Answer ✓

    Hi everyone!

    We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.

    We are also aware that some of you also have lost the Race and this is also being looked at.

    Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡

  • QueenB
    QueenB Posts: 15,231 Community Manager
    Answer ✓

    Hi everybody,

    We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.

    The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.

    This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.

    (If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).

    Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!

«13456723

Answers

Hey! Would you like to give us your opinion?