site down?

miish · May 23

tried logging in all day to candy crush and candy jelly however it only takes me back to the very first game as in how to play … what is going on ?

miish · May 23

i am not a newbie i am in the 15 000's on candy crush fyi

PummyRaj · May 24

https://community.king.com/en/candy-crush-saga/discussion/451702/site-down

Hello @miish🤗 Welcome to the King Community!

Are you playing on Facebook browser OR the App version of the game? Are you logged in through Facebook OR King account?

If you are playing the App version, can you check which version of the App do you have right now?

https://community.king.com/en/candy-crush-saga/discussion/comment/3068987#Comment_3068987

Regarding your title "Newbie", it is just for the Community, because you have just joined!

And, you are not a Newbie anymore as you have reached level 2🤩

miish · May 24

facebook browser on chrome .. i did system restore on my laptop and nothing, only showing very first game on facebook like i have never played, its up to date the app i can get it on my tablet but nothing on my laptop where i almost always play

PummyRaj · May 24

https://community.king.com/en/candy-crush-saga/discussion/comment/3069103#Comment_3069103

Hello @miish🤗 Thank you for replying back!

If you are able to play on your tablet, it means that there is some issue with the Browser itself!!

I would suggest you to open the game on a different browser - Firefox or Edge, etc., Also, try opening the game in "Incognito" / Guest Browser window.

Yesterday, I have seen same complaint from another player! But, they did not come back to update me. Can you please let me know how it goes?

Thanks🍫🍫

miish · May 24

just now tried it on microsoft edge … same issue

site down?

Answers

Categories