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Watch videos to get boosters

teaeb
teaeb Posts: 1

Level 1

edited January 2019 in Support
On my candycrush you can sometimes get a booster If you watch a video. Bit when i Click to the video it doesn’t work, the screen just turns black and a Cross in the corner. Why doesn’t it work can someone help me

Best Answer

  • Veeresh
    Veeresh Posts: 465
    Answer ✓
    Hello @teaeb and welcome to the community. This community is for Friends Saga members but your question is related to CCS. When I play saga I too face a similar problem sometimes. This is due to weak Internet or Wifi signal. You may also face this problem if too many apps are running in the background and hence you need to refresh your device. Hope I could be of some help to you.

Answers

  • Lulu765
    Lulu765 Posts: 2

    Level 1

    Hello¡¡¡ =) Life please¡¡¡
  • Veeresh
    Veeresh Posts: 465
    Answer ✓
    Hello @teaeb and welcome to the community. This community is for Friends Saga members but your question is related to CCS. When I play saga I too face a similar problem sometimes. This is due to weak Internet or Wifi signal. You may also face this problem if too many apps are running in the background and hence you need to refresh your device. Hope I could be of some help to you.
  • QueenMia
    QueenMia Posts: 12,979
    Hi there, just moving the thread to the Candy Crush Community so other players can jump in ;) 
  • _Elsa_
    _Elsa_ Posts: 37,298
    Hi @teaeb, you are now in the right community!  The studio is already aware of these videos not working but I haven't heard of a fix date for it yet. 

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