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Why can’t I watch something playing Picture in Picture on my iPad when I’m playing candy crush anymore?
My PiP suddenly stopped working in Candy Crush. This is a Candy Crush issue as it is the only app PiP stops working in. I have read this thread and it seems the moderator and the community manager don’t actually know what the problem is, considering their answer contradict each other. How do we escalate to someone who actually has the real answer? I have already checked settings, reset phone deleted YouTube (what I PiP), everything is Updated. I cannot delete candy Crush because all my boosters will disappear and I have watched FAR too many ads to lose the boosters I earned. Please do not make up answers and escalate instead.
Hi eAlexjfuhyy 🌟
Sorry to hear you're having trouble with Picture in Picture mode. Sometimes an update can change the settings on your device so here are a few steps you can try to get it working again:
Thanks for reaching out and hope this helps 😀
@PummyRaj that’s not a good change. It makes me play the game less because I can’t watch a show and play.
Hello @eAlexjfuhyy🤗 Welcome to the King Community!
It is a change that King made with their games! When we are playing Candy Crush Saga (or any other King Saga games), we cannot open another App in the background!
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Unable to purchase
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