I see ppl requesting help passing a level how do I get help?

You can't request help. If you fail a level enough times, the game will send a request to your friends for help. The only way you will know there was a request is if you get a pop-up when you play the level that says your friend sent some boosters to help. You still need to complete the level on your own.

Are you suggesting there is a way to REQUEST help in this feature @kiara_wael ? Show us! If there is no such way then your answer here is only adding to the confusion.