Candy Crush Saga

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All You Need to Know About All Stars 2026

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Estoy en Colombia y las compras de la tienda me salen en dólares. Antes hacia las compras en PESOS

Sandrojh

Ya no puedo hacer compras en pesos colombianos.

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QueenB

https://community.king.com/en/candy-crush-saga/discussion/454604/estoy-en-colombia-y-las-compras-de-la-tienda-me-salen-en-dolares-antes-hacia-las-compras-en-pesos

Hi Sandrojh!

I'm sorry to hear that you're experiencing issues with your store purchases being in dollars instead of Colombian pesos. This can sometimes happen due to changes in regional settings or payment methods.

Here are a few steps you can try:

Check Your Device Settings:
- Make sure your device's region is set to Colombia. On most devices, you can find this in the settings under "Language & Region" or "General" settings.
Update Your Payment Method:
- Ensure that your payment method is set to one that supports Colombian pesos. You can update your payment method in the App Store or Google Play Store under your account settings.
Restart the Game:
- Sometimes, simply restarting the game can resolve the issue. Close the game completely and then reopen it.
Reinstall the Game:
- If the issue persists, try uninstalling and reinstalling the game. Don’t worry, your progress is saved if you're connected to your King account or Facebook.

If none of these steps work, please let us know, and we’ll continue to assist you.

Accepted answers

All comments

QueenB

https://community.king.com/en/candy-crush-saga/discussion/454604/estoy-en-colombia-y-las-compras-de-la-tienda-me-salen-en-dolares-antes-hacia-las-compras-en-pesos

Hi Sandrojh!

Here are a few steps you can try:

Check Your Device Settings:
- Make sure your device's region is set to Colombia. On most devices, you can find this in the settings under "Language & Region" or "General" settings.
Update Your Payment Method:
- Ensure that your payment method is set to one that supports Colombian pesos. You can update your payment method in the App Store or Google Play Store under your account settings.
Restart the Game:
- Sometimes, simply restarting the game can resolve the issue. Close the game completely and then reopen it.
Reinstall the Game:
- If the issue persists, try uninstalling and reinstalling the game. Don’t worry, your progress is saved if you're connected to your King account or Facebook.

If none of these steps work, please let us know, and we’ll continue to assist you.

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