Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
⛔ Important Announcement: *Edited: Candy is back online!
Answers
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tried all that and now I can’t login … keeps saying I’m not connected but I am!
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although I’m connected to my network, I get an error and can’t access my account
What to do?
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I keep getting an error that it’s “contacting the App Store” but my app is up to date. I haven’t been able to use gold to continue and would have passed this level 10 times already if it weren’t for the error that’s been happening for the last 4 hours. I want to be eligible for the competition!! I have several videos of the error but I can only upload an image
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Hello @ambiebambie🤗 A Warm Welcome to the King Community!
You are right! There are more complaints about "connection issue"!
I checked my game and it is not opening on Facebook browser! And, on my mobile, the Gold Bars are not loading!!
Are you experiencing the issue while purchasing the boosters OR connecting to the game too? Did your gold bars appear or are you seeing the "loading" circle?
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cannot access the App store?
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why can’t I enter in episode race
I have won 10 streaks
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The connection issues happening now seems to be an issue with Candy Crush NOT the players. I don't think it's helpful to give players all these different solutions to try, when it's not a problem on their end. It's not going to fix it. Especially not deleting the game and losing all boosters!! This problem is with Candy Crush they need to fix on their end. Please can we start being transparent here!
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Hello @Johndessauer🤗 A Warm Welcome to the King Community!
Which device are you using? Are you seeing any error message? Are you logged into the game through Facebook OR King account?
Please reply by typing below🍫🍫
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Thank you for your response! I am able to connect to the game. It is boosters or anytime I attempt to use my gold bars the issue persists. Also, my events are not showing up.
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Help I just reinstalled candy crush will I lose all my points
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