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I am purchasing and being charged for gold bars, and then it just goes back to a new game. This is happening if not every night, every other.
I'm sorry to hear this Flgirl1147,
If the payment provider confirms that the transaction was successful and you still don't see your purchases in the game, please contact our Player Support team for further assistance. Here’s how:
Contact Support:
Hope this helps 🙂
Hello. Thanks for responding. I went this route last month. I had to reach out to Apple. They denied my request. This is happening at least every other day and more than once. I am literally being ripped off. And then when I am reaching out to let someone know that I was charged for something I did not receive, I am denied.
Hi and welcome to the King Community
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
Here
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
