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I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported
Hi zusammen ,habe aktuell das gleiche Problem . Der Support ist zwar schnell und nett,aber egal was ich mache ,das Problem bleibt .
Wie habt ihr es behoben ?
Podran solucionarlo?
Game can not connect to app store
I have problem with app store.is blocked
Me to
Same here!!!
Hello @mcgot1🤗 A Warm Welcome to the King Community!
Looks like there is something going on with the Candy Store, as we have received multiple complaints just in the past 24 hours!!
I have escalated the issue to our Candy Community In-charge! Please wait for few hours to receive any update from them!
But, in the meantime, please do not reinstall your game, as it might not resolve the issue, if the glitch is on King's side!!
Thank you for joining our Community! If you have any questions, please type below🍫🍫
If I can't complete a level I don't have the option to continue - it says connecting to app store and never let's me use bricks to continue play.
Al intentar usar gold para continuar jugando un nivel me marca contactando app pero no me da acceso que debo hacer?
Hello @Diane_Gauthier🤗 A Warm Welcome to the King Community!
I don't think the problem is on your side!! We have received multiple complaints about Candy Store not connecting! I have escalated this issue to our Candy Community In-charge.
I would have suggested not to reinstall the game App, as the issue is not on your side😕
Please wait for the update on this issue. If you have any further questions, please type below🍫🍫
Hello @mich751nat 🤗 A Warm Welcome to the King Community!
Looks like there is something going on with the Candy Store! We have received multiple complaints just this day alone!!
I have escalated this issue to our Community In-charge. If there is any information, we will update you.
Thank you for your patience & understanding🙏
CA
Can't connect to the app store since yesterday! Anyone else??
Hi , As mentioned. I did all the instructions posted but no results. Thanks
Please check this step here
Check Internet Connection
Restart the Game
Update the Game
Clear Cache (Android)
Settings
Apps
Candy Crush Saga
Storage
Clear Cache
Reinstall the Game
Contact Support
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Hello, I just won a race. I had 55 gold bars. It should have went up to 95 gold bars but the extra 40 didn't register. How can that get fixed? Thank you.
Como receber anúncios nos meus jogos
Hi, I’m having an issue with the Episode Race. Every time I start a new race, it immediately shows that someone has already finished the race, which is impossible. It also seems to be the same players every time, and the same person wins instantly as soon as the race begins. I’ve played around ten rounds and the problem…
How to bring back my levels if fb isn't working
I play candy crush on facebook and on microsoft for PC. Facebook I am almost at level 3000. Microsoft will not for the life of me let me log in on the facebook button. It just stalls at a black screen and then says something about connection error. I have plenty of connection so that should not be the problem. Both of them…
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…