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I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported
Hi zusammen ,habe aktuell das gleiche Problem . Der Support ist zwar schnell und nett,aber egal was ich mache ,das Problem bleibt .
Wie habt ihr es behoben ?
Podran solucionarlo?
Game can not connect to app store
I have problem with app store.is blocked
Me to
Same here!!!
Hello @mcgot1🤗 A Warm Welcome to the King Community!
Looks like there is something going on with the Candy Store, as we have received multiple complaints just in the past 24 hours!!
I have escalated the issue to our Candy Community In-charge! Please wait for few hours to receive any update from them!
But, in the meantime, please do not reinstall your game, as it might not resolve the issue, if the glitch is on King's side!!
Thank you for joining our Community! If you have any questions, please type below🍫🍫
If I can't complete a level I don't have the option to continue - it says connecting to app store and never let's me use bricks to continue play.
Al intentar usar gold para continuar jugando un nivel me marca contactando app pero no me da acceso que debo hacer?
Hello @Diane_Gauthier🤗 A Warm Welcome to the King Community!
I don't think the problem is on your side!! We have received multiple complaints about Candy Store not connecting! I have escalated this issue to our Candy Community In-charge.
I would have suggested not to reinstall the game App, as the issue is not on your side😕
Please wait for the update on this issue. If you have any further questions, please type below🍫🍫
Hello @mich751nat 🤗 A Warm Welcome to the King Community!
Looks like there is something going on with the Candy Store! We have received multiple complaints just this day alone!!
I have escalated this issue to our Community In-charge. If there is any information, we will update you.
Thank you for your patience & understanding🙏
CA
Can't connect to the app store since yesterday! Anyone else??
Hi , As mentioned. I did all the instructions posted but no results. Thanks
Please check this step here
Check Internet Connection
Restart the Game
Update the Game
Clear Cache (Android)
Settings
Apps
Candy Crush Saga
Storage
Clear Cache
Reinstall the Game
Contact Support
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
