Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Cup Bug (Win app) might affect others

I mean I know I am awesome and all and the devs likely worship me BUT

There is a bug where the candy cup qualifier pops up after every episode win. The issue is, and why this might be a high priority fix, if you have won the qualifier that round, until you close and open your game again you get the rewards every time to complete an episode.

So:

Win the qualifier (likely to affect knockout as well).
Complete episode.
Get 2 season tokens and 1 Party Booster.
Closing the app and opening it again fixes this and you just get the normal qualifier bug.

So I suspect not super ideal from King's perspective.

Accepted answers

All comments

Alienscar

Season Mastery/Candy Cup is definitely having issues I have received the reward you can see below three times now. Twice on Android and once on Windows.

SubstitutePyrolight

https://community.king.com/en/candy-crush-saga/discussion/comment/3106077#Comment_3106077

Ya sounds similar. Clearly King changed something or added another check for complete status but missed something elsewhere that would flag stuff as complete.

https://community.king.com/en/candy-crush-saga/discussion/comment/3106091#Comment_3106091

Ya that seems to be the normal way the box should work. It just decided to act completely differently this one time, something has gone weird.

Ya if you don't close after first getting that screen, where you actually get a reward you can keep getting them each episode. Anyway glad you posted it, was wondering if it was Win App or for everyone.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3106077#Comment_3106077

https://community.king.com/en/candy-crush-saga/discussion/comment/3106022#Comment_3106022

Now you're giving away all the secrets to The Firm , if Violetta was still here that would be nice fuel for her theory we all work for King. 😜 I think I should get myself a desktop computer! No such luck on iPhone.

I do get the 30 gold chocolate box that has no timer at all though @SubstitutePyrolight , so it can be refilled again and again by replaying old levels, but I assume that is intentional as it involves the game mechanism.

And I do get this every time I finish an episode. Alas I have no prize to collect, so I just ignore it now.

Alienscar

Hmm @SubstitutePyrolight I wonder if this is somehow linked to the Season Pass issue as well.

Thursday just gone I had a message that said the Season Pass is over here are your rewards (it wasn't over the timer was still showing three days) then when I opened my game later in the day I was able to collect every single reward for a second time.

SubstitutePyrolight

@PummyRaj

To follow up on this one, it seems to not be limited to Candy Cup. (brain failed there)

I completed a Gold box on the second last level, got the reward, the immediate "keep collecting gold boxes" and a new gold box.

The problem is that when I finished the episode I got the above again. It didn't affect me since it is a new box BUT… what I think could happen is if the box is on the 5 minute timer or you complete it on the last level it might trigger the reward twice.

While a whole lot less likely to happen than the Cup issue figured I would mention it as well.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/457877/candy-cup-bug-win-app-might-affect-others

Hi Pyrolight @SubstitutePyrolight🤗

Thank you for reporting the bug(?!). Let me give a heads up to the Community Manager quickly! They will close work in few minutes🏃‍♀️

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Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/457877/candy-cup-bug-win-app-might-affect-others

Hi Pyrolight @SubstitutePyrolight🤗

Thank you for reporting the bug(?!). Let me give a heads up to the Community Manager quickly! They will close work in few minutes🏃‍♀️

SubstitutePyrolight

@PummyRaj

To follow up on this one, it seems to not be limited to Candy Cup. (brain failed there)

I completed a Gold box on the second last level, got the reward, the immediate "keep collecting gold boxes" and a new gold box.

While a whole lot less likely to happen than the Cup issue figured I would mention it as well.

Alienscar

Hmm @SubstitutePyrolight I wonder if this is somehow linked to the Season Pass issue as well.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3106077#Comment_3106077

https://community.king.com/en/candy-crush-saga/discussion/comment/3106022#Comment_3106022

And I do get this every time I finish an episode. Alas I have no prize to collect, so I just ignore it now.

SubstitutePyrolight

https://community.king.com/en/candy-crush-saga/discussion/comment/3106077#Comment_3106077

Ya sounds similar. Clearly King changed something or added another check for complete status but missed something elsewhere that would flag stuff as complete.

https://community.king.com/en/candy-crush-saga/discussion/comment/3106091#Comment_3106091

Ya that seems to be the normal way the box should work. It just decided to act completely differently this one time, something has gone weird.

Alienscar

Season Mastery/Candy Cup is definitely having issues I have received the reward you can see below three times now. Twice on Android and once on Windows.

Lives
Why can't I receive lives from My friend
I lost win streak because add stuck.Can you help me to recover that?I had 3000+ win streak.
Can you help me?
No ads
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
Frustration
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
In app purchases
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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