Slow interface/gameplay...

xzeddiex · January 2019

SInce this morning the interface/gameplay speed is like 50% slower.
I'm playing like a retard and everything moves and falls so much slower.
Fix cause it's not playable anymore...
And no there is nothing wrong from my end/system...
(PC/WIN10)

lucy_carter_ · January 2019

Mine too! have deleted the app and reinstalled but it’s still in slow motion ! IPhone 8 Plus

PlatonicSolid · February 2019

Same here last 2 days and my PC is very high end gaming PC (CPU=I7-9700K, GPU=RX580, Drive=Samsung 970 evo) Win10 64bit via Firefox and Microsoft edge browsers same result. Even tried it at work where we're still running Win7 and that was slow too. Everything is fast except actual game play. MY wife doesn't have this problem on her PC - same browser and internet connection. Really odd and annoying.

firebombmarkus · February 2019

Hi @PlatonicSolid @lucy_carter_ @xzeddiex and welcome to our adorable Community 😊 I am sorry this is happening to you. Before we go further, I have to ask you to clear cache and cookies. And please check if you have 2 GB of free memory, it is required for game to run smoothly.

lucy_carter_ · February 2019

@firebombmarkus Yes all cleared and free memory. Thanks for trying to help

firebombmarkus · February 2019

@lucy_carter_ You are welcome! We are here to help. This is odd indeed. I will elevate this to our Community Manager and she will answer as soon as possible. Note that weekend is coming and it might be after Monday. Have a wonderful weekend 😊

PlatonicSolid · February 2019

Cleared Cash and Cookies from Firefox and all works normal now for me. Thank you!

firebombmarkus · February 2019

@PlatonicSolid Great! I am glad it was helpful 😊 Keep crushing 🍭

PlatonicSolid · February 2019

Only downfall with doing that is you lose all your lives. No biggy for me, just something to be aware of for others.

firebombmarkus · February 2019

Yes, that's true @PlatonicSolid Thank you for bringing that up and informing other players!

PlatonicSolid · February 2019

OK, it's already slow again. Weird. So clearing cash and cookies is a very temporary band-aid. Not worth the lives lost that's for sure. Something else is wrong. And I've hardly used the PC at all these past 1.5 hours.

Slow interface/gameplay...

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