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when I click on joining this nothing happens. I don’t get my 60 min free. Is this happening to anyone else?
yep, having the same problem
the candies are being collect but I’m only getting the 5 lives not the unlimited for an hour. I’m using an iPhone 14 Pro. Not sure what version of the app it is. How would I find this info? My phone has done the latest update though
Hello @erikym🤗 Hearty Welcome to the King Community!
Can you please explain what do you mean by "Factory Frenzy" is not working?
Is it the unlimited lives you are not receiving or the event is also not working for you — as in the Candies you collect are not being counted towards the event?
Which device are you using and which version of the App do you have right now?
Hi again!
I pressed "start" and it worked for me:
This means that it is not a general issue.
I have the same problem. It’s been happening for about a week.
so I get that and press start event but it doesn’t give me the 60 mins
Hi @erikym and welcome!
I just checked my game and I got this message:
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
