Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
i am not given enough bricks to unlock the other brick sections in the level making it impossible to complete. The machines that generate other obstacles create more of the pink translucent blocks and not the bricks needed to complete.
Hello @cla2biš¤ A Warm Welcome to the King Community!
Not sure if there is a glitch or the level is super hard to beat! I have reported earlier today as we have received multiple complaints about this level!
Hopefully, we will receive an update tomorrow!
If you have any questions in the meantime, please type belowš«š«
Hello, yes there is a faulty version out there! I have seen two more complaints.
@QueenB This is another test that has gone wrong!!!!! It's time make another collection thread and get this sorted out with some urgency please. There is no way past this level for these players because neither boosters nor gold will help with this kind of issue! So all these players are stuck until it gets fixed.
Hello @Sonja_Tuin1š¤ Hearty Welcome to the King Community!
It is not just you! We have received multiple complaints about this level since this morning! I have already reported the level. Hopefully, we will receive an update tomorrowš¤
Please wait for the level to be fixed and do not reinstall your game! Because, the glitch is not on your side, reinstalling will not do any good!
Level 15862 has online 10 bricks but it needs 30 bricks in order to complete the level. How can this be fixed?
Reported, Christinešļø
Thank you, Christineš
I have reported the level earlier this afternoon (EST) Christinešļø
I did not get a chance to log into the Community until now to update you guys!
@christinewupp I totally agree! š
Hi @kljaz2va and welcome to the Community!
There are a lot of reports by players that there is a problem with level 15862!
You can read about HERE!
Hello @kljaz2vaš¤ Hearty Welcome to the King Community!
Hello @cla2bi and welcome to the community!
I passed it because I have the correct version of this level, with enough frosting. Unfortunately you and a number of other players have a faulty version I am afraid and will have to wait until King fix it to continue with your game.
Hi @cla2bi and welcome to the Community!
You can read about this issue HERE!
Hi @SVM and welcome to the Community!
Hello @SVMš¤ Hearty Welcome to the King Community!
This level is reported to the game team! Hopefully, we will have some update tomorrowš
If you have any questions in the meantime, please type below.
seems impossible to pass any tips would help.
As there is no sign of anyone from King reading any of these posts I would suggest you all contact Player Support and send in your screenshots to alert them that there is a problem with level 15862. Best done via settings in your app as they will then automatically know who you are, or use this link:
I have the same board as you, Christinewupp. I am at a loss on this level.
Hello!! How did you manage to pass this level? Doesn't create enough bricks to finish the game
I've got the same problem, completely impossible to pass this level now.... The worst thing is I've been stuck on it for about a week before it was broken!
there isnāt enough frosting available to unlock the rest of the level in order to win
I am having the same problem, how can we get someone to look at it ? (New poster)
New here? Sign in or create an account to join the fun.
There are not enough frosting blocker layers on level 15862 to unlock the order lock. There were enough prior to this morning, but somehow the program glitched.
Hi @Nikolaos_Prodromidis I think there are some faulty test versions of this level with only one layer of frosting and which can therefore not be passed. I checked my version and it has several layers of frosting and can be passed, that was both before I updated but it has stayed this way after I just made the latest update as well. @QueenB or @PummyRaj need to get involved in this. There are about six or seven posts about this level!
Hi @christinewupp!
Unfortunately I did not reached this level yet to have a personal opinion!
I just understand that there is a real problem, because of the too many reports by players!
Thanks for your help in Candy Crush Saga! šš
why is it youāve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! Iāve played the level Iām on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with ācannot connectā. Iāve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦