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Hello @soniagupta181🤗 Hearty Welcome to the King Community!
I am sorry to hear about the issue in your game! Are you finding yourself at level 1 or any other level in your game map?
Can you try this —> Replay an old level and win it — do not "skip" but let the game take it's course and Tiffi come up with the scoreboard — now, go back to the Map screen and see if your levels are back.
Please et me know how it goes by typing below🍫🍫