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why is facebook erasing my level on Candy crush saga and on soda. It makes start over again on both games
I am logged into facebook the same way as always. This just occurred 2 days ago, I have tried to reload the game the page and the browser with no change. I thought facebook dropped the game
Hi @GormanHD and welcome to the Community!
Usually going to level 1 happens when someone logrs off the account!
If you play into facebook, the browser version, it is difficult for this to be happened!
Van you check if you are logged in your game?
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
