Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why I didn't get back the lives sent by friends ?

Hello,

It happened that I had to do a factory reset on my phone and, after I installed Candy Crush Saga app back, I noticed that I didn't get back the lives sent by the friends in my list (as I recall were like over 70 lives). What I have to do in order to make them show again?

Thank you and Best regards !

Accepted answers

All comments

Nikolaos_Prodromidis

I am afraid that all goodies stored into the device, except gold bars, are lost after a factory reset or even if you simply uninstall the game!

Adr1an1122

https://community.king.com/en/candy-crush-saga/discussion/comment/3115213#Comment_3115213

Hi, Nikolaos,

Yes, I can receive new lives from friends, but I don't understand why I didn't get back the other lives. There should be at least way to backup them in case someone have to do what I did, a factory reset…

That's too bad.

Nikolaos_Prodromidis

Hi @Adr1an1122 and welcome to the Community!

After the factory reset some settings and boosters earned, could be lost! The same could be with the lives your friends sent you!

Can you receive new lives from your friends today?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Nikolaos_Prodromidis

Hi @Adr1an1122 and welcome to the Community!

After the factory reset some settings and boosters earned, could be lost! The same could be with the lives your friends sent you!

Can you receive new lives from your friends today?

Adr1an1122

https://community.king.com/en/candy-crush-saga/discussion/comment/3115213#Comment_3115213

Hi, Nikolaos,

That's too bad.

Nikolaos_Prodromidis

I am afraid that all goodies stored into the device, except gold bars, are lost after a factory reset or even if you simply uninstall the game!

Level 8760
Does anyone have a recent winning video of this level please? Usually I can find one on YouTube, but not this one. Thank you
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The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Mari
Jsjwhehhrtr
Rank 9636
Thank
Lost levels
I tried to upload my progress so I could transfer my game to my iPad, After doing this I have been reset to board 168 from 3627

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Level Help & Tips
Need help with a tricky level in Candy Crush Saga? Or want to share a clever trick? Post it here!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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