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⛔ Notice: Issues with Lower Levels - FIXED!
Answers
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Hello @CandyCrusher679🤗 Hearty Welcome to the King Community!
You are the 2nd player complaining about this level in the past hour!!
Which device are you using to play the game? Can you please post a screenshot of your level (after you click on play & open the level)?
To reply back, please type below🍫🍫 -
Hi!
I am trying to play level 184. When I try to play, it automatically tells me I failed the level before I can even do anything then takes away a life and boots me back to the map. Does anyone know a fix for this? I have tried deleting the app and redownloading. I also tried signing out and back in. I also got a new phone today (unrelated to the incident) but the same thing is happening on the new phone as well.
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Hello @tc333🤗 A Warm Welcome to the King Community!
We have received few more complaints about this level in the past few hours!! I am wondering if there is a bug in the level?
Which device are you using to play the game? Can you please post a screenshot of your level - after you click on play and open the game board?
I am sorry to hear that you have reinstalled your game to see if the glitch would be cleared! You lost your saved boosters and stored lives because of this😕 And, if there is a bug in the level, no matter which device you open the game in, you will experience the same issue!!
Please reply back by typing below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box. -
Oh!! You are receiving that error message as soon as you open the level, is it?
Thank you for clarifying that!
I am just a player like you.
I have reported the issue to our Community In-charge. They are gone for the day as they are overseas!They can only check the level tomorrow which is in about 13 hours for Europe.
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Hello @ziggsthecat and welcome to the community. Has this happened just the once or is this happening every time you try to play the level? Are you able to see your starting board before this message comes up and count if there are the right number of frostings and licorice present? This message makes no sense at all on this level @QueenB @PummyRaj. I have just played it on my iPad and it plays normally for me with no problem. What could be going on here?
For reference, My level 184 looks like this:
