⛔ Error Connecting to App Store - Under investigation!

1607Bihac · July 17

I don’t get it what’s the problem!Just know that since I last updated the game it started with no connection to the App Store from day 2! Very annoying and frustrating!

yaeli1979 · July 17

https://community.king.com/en/candy-crush-saga/discussion/comment/3106235#Comment_3106235

https://community.king.com/en/candy-crush-saga/discussion/comment/3110647#Comment_3110647

If you reinstall the game you lose all your boosters?

yaeli1979 · July 17

Reinstall the game you lose your boosters ?

Fance · July 17

Yes. Boosters are stored in your local app cache and will be gone if you remove/reinstall the game.

NeilK · July 17

Dear Candy Crush.

We have all tried clearing the cache, turning Wi-Fi off/on, using a different Wi-Fi connection, using data connection, updating the game, check the device settings……. But to no avail.
There are just more and more people reporting the same issues of no boosters pre/post game. Unable to use boosters. Unable to buy boosters. Unable to give lives to friends. The list goes on.

Would you do the decent thing and get regular updates on here. As it feels like we are all just being ignored.

Thanks - Neil

1607Bihac · July 18

Exactly!!!We are all being ignored!!Always same answers and nothing is helping.They are even not trying to fix the issue.

gino1967 · July 18

what a shame, i have the same problems, but no one is helping

Jennifer_Kloc · July 18

Been having the same problem for a week now. So guess what I can't play the game as almost every level requires me to use gold bars or boosters and I can't access them. It is so frustrating. Please fix this soon!

1607Bihac · July 18

ha..there was a new update today for CCS and it’s still not working !!!

cwgames99 · July 19

Have been getting the same message for awhile. Since I don’t want to risk losing my episode win streak, I will only play old levels to earn boosters until this problem is fixed. It’s gotten very boring. Please fix this.

⛔ Error Connecting to App Store - Under investigation!

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