Candy Crush Saga

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How can level change in 1 day

When I shutdown yesterday I was on level 3216, come back today and I'm on level 1. I have been having issues for a couple of months, I have 2 different phones and they were on different level. 1 phone went back to level 1 few days ago, and one was in higher level until today. Why?

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Palash_Sarma

https://community.king.com/en/candy-crush-saga/discussion/461835/how-can-level-change-in-1-day

Hi Welcome to the King Community

Please check this page

https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved

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All comments

Palash_Sarma

https://community.king.com/en/candy-crush-saga/discussion/461835/how-can-level-change-in-1-day

Hi Welcome to the King Community

Please check this page

https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved

Welcome! 👋

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Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…