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Hi.. bought a new ms computer and im trying to load candy crush, Im on level 10057ish not letting me log in with FB. I dont want to loose my progress
Help & thanks
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
Hi.. I created a king account, so maybe synch the account but it's been so long when i started, i have no idea what the password is and the email.. I will contact support too.. thank you.
I also had the same problem using downloaded apps on win 11.
Follow the suggestions by our mods: @PummyRaj (create a King account) or @kiara_wael ( contact support)!
Hello @pmreid80🤗 A Warm Welcome to the King Community!
I have seen that many players (including me) are experiencing this glitch for some reason! I have created a King account and synced the progress a long time back, which made it easy for me to log into my Windows 10 App game.
Which device have you been using till now? Would you like to create a King account and sync the progress or continue to play on your old device and wait till the glitch is resolved?
HI I just bought a new acer laptop so trying to download on the win 10/11.. King is telling me the new browser isn't supported in FB
Hi @pmreid80 and welcome to the Community!
Are you trying to use the browser version inside facebook, or you downloaded the android app on win 10/11 and you are trying to be connected with facebook?
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
