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deleted the app and lost all my progress when I reinstalled the app
@Yarbrough01
I asked about Apple ID because you mentioned above that your iPhone said the game is being saved to iOS!
I have an iPad and I am logged into the game through King account. But, I have not seen the message you saw on your phone!
To restore your game progress, please send a complaint to the King Player Support team. You can do this directly from your phone following below steps⬇️
Hope your game progress will be restored soon and you will be able to play the game again🍫🍫
I don’t remember I just said it was saved by iOS but apparently it wasn’t I tried logging in with my Apple ID
Thank you for replying back @Yarbrough01
Do you remember creating an Apple ID to save your game?
I have an iPhone it said it was saved with iOS when I deleted it but it didn’t save my progress when I reinstalled it
Hi @Yarbrough01
Did you save your progress or create an account before reinstalling the app?
Hello @Yarbrough01🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Before reinstalling the App, did you save your game either with Facebook or King (email) account? Did you make sure that you are logged back into the game using those account details?
Which device are you using to play the game?
To reply back, please type below🍫🍫
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For several years now, and across three different phones, I get a Chocolate Box error EVERY single time I play any level. It sometimes even comes up TWICE between plays. I have 3 screenshots with the 3 screens that come up every time. I have force stopped the app with no luck.
I am not receiving add for extra moves plz resolve my issue as soon as possible
Last year I was getting ads for extra moves and lives and prices why you cancel it?
How to collect money from candy crush game
I’ve been trying to pass level 1184 for about a week now and it’s driving me insane. They give you barely any moves and it’s near enough impossible. I haven’t even come close to finishing it. any help would be greatly appreciated. I’ve had a few requests from friends on the app to help with hard levels, which I have…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
