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Candy crush saga is not opening
1playa2many
Posts: 4
Level 1
in Support
Candy crush saga is not opening on my android phone since yesterday. I have restarted my phone and also uninstalled and installed it again and again but it's still not working
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Answers
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Hello @1playa2many 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Are you not able to click on “Play” itself? If so, what is happening when you hit the Play button? Do you see any error message?
While loading, is your game closing and you see your mobile Home screen?What is the model of your Android phone and which software do you have on it right now?
Please reply back by typing below🍫🍫
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While loading the app it closes immediately and goes to home screen. My phone android software is up to date
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Were your phone obsoleted? What is your phone brand?
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Tecno Camon 17pro
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released when?
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Hi @1playa2many🤗 Thank you for replying back!
We do not have any other complaints! So, I would suggest you to check for the App updates in Google Play Store. If there are, please update the game;
And, look how much free space there is on your device memory. King games recommend min 2 GB. Otherwise, we will experience this crashing issue!
Please let me know how it goes🍫🍫
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