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Hi Oshri265, there are quite a few of us who are asking the same question. I am in the 15000 levels and suddenly I lost this feature as well after playing for more years than I can count on 2 hands. I am not happy. Some have said do not spend money or they may never come back, or you may be part of a test group... It is sad this happens, however, because I know people who ha e stopped playing the game altogether. What was a fun escape just got too frustrating.