Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

The new event gritter catch

I had 5 I only needed 1 more I un-installed my game the progress of the 5 fire Flys where gone. Your game saving data.Does very poor job of remembering where I met in the game. I earned the 4 flying ufo. And I cannot tell you how strongly hate royal. The event is poorly.Put together first of all you don't kick people out of a event. Then you promise us gold bars.We don't get gold bars. It ruins my game.I never get gold bars or the idea was like four or five. The rewards are no good.

Welcome! 👋

Comments

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3136471#Comment_3136471

The problem is that we are all players here so we don't all advise the same action. So yes, maybe someone who answered a different post for you mistakenly told you to uninstall the game? Most of us here warn players to never do this. The moderators are the only official King contacts here in the community, and they don't usually recommend uninstalling the game. But if one of them did suggest this to you, please could you tell us who gave you that advice. If you do want to contact King directly to hopefully get your boosters back then please do use this contact form:

https://soporto.king.com/contact

If they try to send you back to the community for advice then ignore it and reply to tell them what happened to your game.

dubdude

So if anybody So if anybody reads this don't listen to anyone ask somebody and hope they'll not lie to you here okay.

dubdude

So I lost my 4 ufos cool thank you I didn't know that was awesome. Because I was having a problem with the game and someone else told me the only way to fix that was to uninstall and reinstall the game

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/464184/the-new-event-gritter-catch

Hello @dubdude . Never ever un-install the Candy Crush app. Nearly any problems with the app can be solved without doing this. Uninstalling any app loses all its data. Data on your stored boosters, lives from friends and on some events that collect boosters is stored only on your device and when you uninstall the app all that data is lost. All your boosters will disappear and cannot be retrieved. King only save data on our game progress and our gold bars on their servers.

Just to remind you of how Candy Royale works: You have to pass all the levels successively without failing a single level to win. This is 8 consecutive levels or more. The event info tells you where you have to get to to get the "jackpot".Only if you see the "claim" button at the end you should get your gold prize. You are not promised the gold along the way, you only get it if reach the trophy at the end without failing a level. A lot of players hate this event and many have complained that being "kicked out" like that is horrible and degrading, but King do not listen to our feedback. As I always say: If a game is not fun, then don't bother playing it. A game is supposed to be fun and entertaining.

Comments

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3136471#Comment_3136471

https://soporto.king.com/contact

If they try to send you back to the community for advice then ignore it and reply to tell them what happened to your game.

dubdude

So if anybody So if anybody reads this don't listen to anyone ask somebody and hope they'll not lie to you here okay.

dubdude

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/464184/the-new-event-gritter-catch

Recent Announcements

🎁✨ Candy Unwrapped is here! ✨🎁
Your 2025 Candy Crush Saga year has officially been unwrapped 🙌 Starting today, you’ll see the special Candy Unwrapped widget in your Saga map. Tap the Unwrapped widget to open your own year in review and enjoy a fun look back at the levels you crushed, the candies you matched and the little victories that made your year…
🛒 Let's start shopping on Black Friday!
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
It's Time to Wish Happy Birthday🎂to the CCS Players with Birthdays in November🎉
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…

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❄️🍬 Winter Season in Candy Crush is Here 🍬❄️
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
🎁✨ Candy Unwrapped is here! ✨🎁
Your 2025 Candy Crush Saga year has officially been unwrapped 🙌 Starting today, you’ll see the special Candy Unwrapped widget in your Saga map. Tap the Unwrapped widget to open your own year in review and enjoy a fun look back at the levels you crushed, the candies you matched and the little victories that made your year…
🐟 The Crush & Tell Fish episode is here, and you don’t want to miss this one!
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.