Levels

B1Hag · August 21

Why does my Candy Crush want to start over at Level 1? I am normally up in the 6,000's for levels.

QueenB · August 21

Hi @B1Hag,

It sounds like you might have been logged out of your account or the game is not properly synced. Try these steps to restore your progress:

Log in to your account: Make sure you're logged into the correct King or Facebook account using the correct email address.
Restart the game: Close the game and reopen it.
Check for updates: Ensure your game is updated to the latest version.

Hope this helps 😊

B1Hag · August 22

I have done this and it still wants to restart at 1. Somedays it is fine and others it starts at Level 1.

Answers