Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
I think i am missing my 10 gold bars
Answers
-
Hello @Neetu_Goyal🤗 A Warm Welcome to the King Community!
If you did receive 20 Gold Bars and 10 GB are missing after playing a level, you must have spent those to purchase 5 extra moves!!
If you do not remember spending those Gold Bars, please send a complaint to the King Player Support team and find out.** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us
** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️
- Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
- Click on the ? icon in Settings window;
- Scroll down to "My purchases" and click on it;
- Click on any suitable option and click on it;
- Scroll down all the way and click on "Contact Us";
- Fill the form and send your complaint.
If you have any further questions, please type below🍫🍫
